Salmon - What we do:
With the vision and resources to deliver better and more accessible financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service, we are a team of finance professionals and entrepreneurs backed by world-class investors.
Duties and Responsibilities
- Accepts cheque deposits and issues deposit slip or acknowledgment receipt for late clearing.
- Checks the legitimacy of the cheque accepted and escalates immediately if suspected counterfeit or suspicious.
- Posts the transaction in Core Banking System (CBS). Entries signifies that the transaction is awaiting cheque clearing.
- Photocopies the cheque received, deposits the same to the Depository Bank and safekeeps the deposit slip.
- Updates customer passbook, as applicable.
- Secures appropriate approval for transactions beyond Teller’s Limit.
- Release of TD proceeds for pre-termination or maturity.
- No cheques shall be left unattended, including deposit slips/acknowledgement receipts.
- Safekeeping of cheques on hand in a secured manner during the branch banking hours.
- End-Of-Day (EOD) balancing of cheques vs postings made in the CBS.
- Prepares the EOD Report, segregating cheques deposited to Depository Bank, awaiting clearing and cheques received from the customer after clearing cut off, for deposit the following day.
- Generates EOD report of all postings made for the day and submits the same to Accounting and Reconciliation Unit.
- Safekeeps the cheques received after clearing cut off in a fire-proof cabinet/vault, under joint custody.
- Deposits the cheques, received the previous banking day, to the Depository Bank. Safekeeps the deposit slip.
- Validates if cheques deposited the previous day have been cleared.
- Posts entries to recognize cheque clearing, available to the customer’s account.
- All customer transaction records shall be filed on the day of transaction.
- All files shall be safekept in the designated filing cabinet of the Teller and shall be within the retention period.
- Ensure completion of tasks assigned within the agreed turnaround-time.
- Other processes that may arise related to Teller Services
- Timely reports concerns identified and possible issues that might have impact to branch operations.
- Acts as reliever when somebody goes on leave based on the relief arrangement within the team.
- Organizes team files (soft and hard copy) and adheres to the record retention policy.
- Identifies processes/systems for improvement but ensuring controls are in place.
- Initiates projects for the betterment of the team and the company as a whole.
- Participates on UAT/UVT for new or enhancement of systems that will have impact to the team.
- Participates in Business Continuity Plan (BCP) Activities.
- Prompt identification and escalation of issues noted and propose resolution to the immediate supervisor.
- Performs tasks that maybe assigned from time to time other than the basic responsibilities listed above.
- Assists in combatting money laundering by ensuring processes required are in place.
- Complies with regulatory requirements like BSP, AMLC, PDIC, BIR and other governing bodies.
- Strict adherence to company’s policies and code of conduct.
Qualifications:
- University degree on Banking & Finance, or any related Business Course
- With at least 3 years of related/relevant experience in a banking industry
- Strong knowledge and experience in teller services or branch operations
- Sufficient knowledge of BSP regulations
- Good communication skills
- Problem-solving skills in a well-structured manner
- Ability to work with different culture, race, or ethnic group.
- Can work independently with minimal supervision.
- Acceptable risk management skills and ability to mitigate identified risks.
- Good interpersonal skills
- Keen attention to details
- Organize, innovative and results oriented.
- Ability to multi-task in a fast-paced environment
- Positive attitude knows how to find ways to address different circumstances.
Gereklilik
Please refer to job description.