Overview:

Responsible for consolidating, structuring, and formatting training materials, policies, and procedures. Works with subject matter experts (SMEs) to ensure clear, user-friendly, and compliant documentation.

Key Responsibilities:

Content Development

• Transform SME-provided content into structured training materials, policies, and procedures.

• Create clear and engaging SOPs, work instructions, and compliance manuals.

• Ensure consistency in language, formatting, and terminology.

Training Material Creation

• Develop training guides, presentations, and instructional content.

• Adapt materials for different audiences and learning styles.

• Assist in creating e-learning modules and video scripts.

Policy & Procedure Standardization

• Organize policies into a structured, accessible format.

• Ensure compliance with company branding and regulatory requirements.

• Regularly update documents to reflect process changes.

Collaboration & Review

• Work with stakeholders to gather, refine, and review content.

• Facilitate document reviews and incorporate feedback.

Other Duties

• Perform additional tasks as assigned by management.

Skills & Qualifications:

Essential:

• Experience in module creation.

• Strong writing, editing, and proofreading skills.

• Proficiency in Microsoft Office and document management tools.

• Must be willing to work on site in BGC, Taguig following a morning shift schedule.

Please refer to job description.