Accounts Receivable Specialist

Rate: ₱30,000 - ₱32,400 Package

Overview

We are looking for a self-driven and competent AR Specialist to join our team! This position requires strong organizational skills, with the ability to prioritize and meet deadlines. The candidate will be detail-oriented and accurate, display strong verbal and written communication skills, and work well in a fast-paced environment. As a member of the team, you will report to the Accounts Receivable Supervisor & Manager.

The candidate will receive plenty of training to meet the required responsibilities. The candidate will need to work from 8:00PM to 5:00AM, Tuesday through Saturday (subject to change) and follow the U. S. holiday schedule while still receiving compensation for Philippine holidays.

Job duties include, but are not limited to:

• Complete a daily call count of at least 35 a day.
• Contact customers and discuss their overdue payments.
• Handling inbound calls.
• Monitor unpaid accounts daily.
• Identify outstanding accounts receivables for follow up via email and paper mail.
• Investigate historical data for debts and bills to determine payment patterns.
• Take actions to encourage timely payments, up to and including outside collections.
• Process payments and refunds (via credit cards, ACH, paper checks, flooring)
• Resolve billing issues and customer inquiries.
• Resolve customer credit issues (NSF checks, changed ACH information)
• Contact clients via email and voice call to discuss their overdue payments and build relationships.
• Update account status records in accounting and customer management system
• Prepare and present reports on collection activities and progress.

Candidates must meet the following requirements:

• Proven experience as a Collection Specialist or similar role.
• Strong English-speaking skills.
• Excellent knowledge of billing procedures.
• Knowledge of various collection techniques.
• Working knowledge of Google applications and Net Suite is a plus.
• Comfortable working with targets and meeting deadlines.
• Problem-solving and critical-thinking skills.
• College graduate.
• Accounting Experience is a plus.

Please refer to job description.